How to Create a Decision-Making Framework for Your Business

what are the four steps of the decision-making framework

S.P.A.D.E is a balancing act between soliciting team feedback and making an individual choice. The process is run by whoever will actually be responsible for making the decision. But when you’re faced with an irreversible choice, it’s time to bust out the big guns.

  • Health Canada’s Decision Making Framework is a process for identifying and managing risks to health.
  • The Logic or Decision Tree is a critical thinking framework based on root-cause analysis.
  • Shares fell by over 35% in the next year and the Board forced him out in 2018; immediately afterward, GE’s shares rose by 14%.
  • Separately from these structured techniques, you’ll also need to gain mental skills and habits to notice and quickly overcome cognitive biases.
  • By doing so, you’ll reduce the chance of being swayed by short-term emotions as an individual or simmering tensions and disagreements as a team.

For instance, Toys ‘R’ Us went bankrupt due to a number of lousy strategic decisions by the company’s leadership, such as taking on too much debt and failing to compete effectively in online retailing. Dr. Katie Carpen has over 10 years of leadership, management, and human resource management experience in the management consulting, recruitment process outsourcing, and mortgage finance industries. She has seven years of experience working in higher education, and currently serves as an Online MBA Faculty Lead at Southern New Hampshire University. The creative decision making model involves collecting information and insights about a problem and coming up with potential ideas for a solution, similar to the rational decision making model. This type of decision making is often made by decision makers who have a lot of experience with similar kinds of problems. They have already had proven success with the solution they’re looking to implement.

Generate alternatives

However, when it comes to evaluating serious ethical problems, there are some inherent challenges with this framework. This is sometimes called cultural relativism, and when dealing with issues of relative truths, is a common business practice. A example of this cost benefit analysis – Tara, the regional sales manager has to decide whether terminating her best salesman is in the best interest of the company. However, he treats the accounting team with disdain, the logistics team hates him, and he sometimes engages in deliberately insubordinate behavior. Keeping him around would bolster sales figures for the foreseeable future, but the company will slowly leak some good talent away as Braden’s coworkers find a place to work with better workplace culture. Firing Braden comes with the benefits of retained talent in support services, improved morale, and a clear precedent for future salesmen, that this behavior won’t be allowed.

Let’s apply the framework to the same example we used before (you want to visit your friend in LA) to see how it works in practice. British product designer, Stuart Pugh, introduced a mathematical approach to ranking options with multiple characteristics (dimensions) and called it the Decision Matrix method. The Decision Tree technique was first described in the 1960s as a regression tool to track back the triggering events that led to a failure. Today, the framework is applied to both decision-making and retrospective analysis of an emerged issue. To create workplaces where smart decisions are the norm, not the exception, leaders must consider their teams’ strengths.

Introduction to “A Framework for Ethical Decision-Making”

In this article, we detail the step-by-step process on how to make a good decision and explain different decision making methodologies. With relevant information now at your fingertips, identify possible solutions to your problem. There is usually more than one option decision making framework to consider when trying to meet a goal. For example, if your company is trying to gain more engagement on social media, your alternatives could include paid social advertisements, a change in your organic social media strategy, or a combination of the two.

what are the four steps of the decision-making framework

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